AM Software | Album3D Builder

Unregistered shareware Album3D Builder is supported at low priority. That means, if we have some free time to answer you, we will provide a limited help.

The registration of Album3D Builder entitles you, after all, virtually unlimited free technical support by e-mail.

Bugreports and suggestions are most welcome. Hope you'll never discover a bug in the program, nor will have some problem using it, but [if any occurs], please include the following information in your message, whenever possible:

All reports

Registered users: please use your name as in the registration form, to get highest priority in answer
Operating system (OS) name and version, e.g. Windows 98 SE
Amount of RAM available, for example 64 Mb SDRAM
Hard drive capacity and filesystem, for example 8,4 Gbytes NTFS volume
Project file (.map)
Step-by-step: what you did (and we should do) to reproduce the problem
The exact text of the error messages, if any occurs.

Video related reports

Clip size, duration, fps, frame width and height
Codec used to compress the clip
AVIdiag log file (recommended)

Autodesk FLI/FLC animations related reports

Clip size, duration, frame width and height
Software title used to create the clip

This would significantly increase the efficience of our technical support.

e-mail directly to program author alexander@am-soft.ru or milukov_a@mtu-net.ru

or to customer support team support@am-soft.ru No spam tolerated