AM Software | Logalizer Pro | Customer support

Unregistered shareware Logalizer Pro is supported at low priority. That means, if we have some free time to answer you, we will provide a limited help.

The registration of Logalizer Pro entitles you, after all, virtually unlimited free technical support by e-mail.

Bugreports and suggestions are most welcome. Hope you'll never discover a bug in the program, nor will have some problem using it, but [if any occurs], please include the following information in your message, whenever possible:

All reports

Registered users: please use your name as in the registration form, to get highest priority in answer
Operating system (OS) name and version, e.g. Windows 98 SE
Amount of RAM available, for example 64 Mb SDRAM
Hard drive capacity and filesystem, for example 8,4 Gbytes NTFS volume
Log file format or software brand that wrote it (IIS, Apache, NCSA...)
Approx. Log file size (in thousands of lines)
Step-by-step: what you did (and we should do) to reproduce the problem
The exact text of the error messages, if any occurs.

This would significantly increase the efficience of our technical support.

e-mail directly to program author alexander@am-soft.ru or to customer support team support@am-soft.ru

No spam tolerated